Introduction to the Cost of Poor Quality for Small Business

Small Business Webinar:
Introduction to the Cost of Poor Quality and its Impact on Profitability

The small business Standing Committee of QuEST Forum presents Irv Briks, Senior Consultant at BIZPHX.

Date & Time:
This webinar was held Tuesday, February 17, 2015 11:00 am CST.
Click below to listen to the recording.
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(Note: WebEx ARF player is required to playback the recording.)

About this webinar:

  • This webinar was an introduction to the cost of poor quality and best suited for owners of small businesses.
  • The speaker, Irv Briks, Senior Consultant at BIZPHYX :
    • Shared how small businesses can monetize the cost of poor quality
    • Provided basic concepts as to how cost of poor quality can impact profitability positively and negatively
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About Our Speaker, Irv Briks

Irv has over 40 years of quality management, supply chain and engineering experience in the telecommunications industry with companies such as AT&T, BellSouth and Western Electric.  He is a QuEST Forum Fellow. TL 9000 Expert, and has also served as Judge and Senior Examiner for the State of Georgia Baldrige Quality Process.