Small Business Webinar:
Introduction to the Cost of Poor Quality and its Impact on Profitability
The small business Standing Committee of QuEST Forum presents Irv Briks, Senior Consultant at BIZPHX.
(Note: WebEx ARF player is required to playback the recording.)
About this webinar:
- This webinar was an introduction to the cost of poor quality and best suited for owners of small businesses.
- The speaker, Irv Briks, Senior Consultant at BIZPHYX :
- Shared how small businesses can monetize the cost of poor quality
- Provided basic concepts as to how cost of poor quality can impact profitability positively and negatively
About Our Speaker, Irv Briks
Irv has over 40 years of quality management, supply chain and engineering experience in the telecommunications industry with companies such as AT&T, BellSouth and Western Electric. He is a QuEST Forum Fellow. TL 9000 Expert, and has also served as Judge and Senior Examiner for the State of Georgia Baldrige Quality Process.