EMEA 2017 Featured Speakers

Dave Sanicola

The DESARA Group, Inc



Dave Sanicola is President of The DESARA Group, a telecommunications industry-consulting firm that helps organizations improve in operations, product development, and supply chain management. With over 35 years experience as a software engineer, business owner, manager, and consultant, Dave has led numerous organizations through the complex process of developing and improving management systems and aligning resources to achieve quality objectives.

Industry Experience: Through The DESARA Group and in previous positions with SAI Global, Excel Partnership and Underwriters Laboratories, Dave has had broad experience with design, manufacturing, and service organizations throughout the telecommunications industry. His clients include US service providers as well as global suppliers of hardware, software, and services ranging from top tier to small businesses. A particular specialty through The DESARA Group has been conducting forensic quality system investigations, in which organizational practices are analyzed in depth to identify and correct the root cause of failures. Dave has supported numerous organizations to implement TL 9000, including several large-scale global organizations.

QuEST Forum Background

  • Active participant since 1999 (IGQ, OSWG, & GBE)
  • Participant in multiple workgroup sup teams (Training, AB/CB, Product Category Table, Validation Audits)
  • Secretary of the OSWG
  • Contributing author to TL 9000 Requirements and Measurements Handbooks
  • Certified TL 9000 Expert
  • TL 9000 Supervisory Master Trainer
  • Developer/contributor to multiple versions of QuEST Forum Sanctioned Training Courses
  • Speaker at multiple Best Practices Conference workshops
  • QuEST Forum Executive Director
  • Project Leader for Quest Forum Academy Implementation