Americas Region Webinar:
The Value of Making it Easy – How Companies Can Prosper by Improving Customer Ease of Doing Business
Date & Time:
Thank you for your interest. This webinar concluded on 4 June 2014. Click below to download the presentation.
About this webinar:
“Why does this have to be so difficult?” Increasingly, that’s what customers wonder when complicated processes make it challenging to select the right products, place orders, complete installation, and obtain service.
In this webinar Walker’s Noah Grayson and Pat Gibbons will reveal new research about the potential impact of making it easier for customers to do business with your company. They will highlight key obstacles cited by companies, frequent frustrations mentioned by customers, and will share a case study that achieved impressive results.