Member News

Enter Now for the 6th Annual Sustainability Award!

Enter Now! After running an assessment on the Assessor Sustainability tool, click the button to be included to participate in the 2020 Sustainability Awards. The deadline to submit an entry is Friday, 28 August 2020. The awards will be pres...

PALCO – Purchases Intergraph Building, Continues Major Global Expansion

HUNTSVILLE, Ala. – PALCO has announced the purchase of a 200,000 sq. foot Intergraph building in Huntsville, which will bring the company’s total footprint to over 300,000 sq. feet. The industry-leading post-sales supply chain managemen...

LOM Expands North America Presence with Indiana Industrial Hub

On September 12, 2017, ALOM cut the ribbon officially opening their new 48,000 sq. ft. fulfillment and distribution center based in Indianapolis, IN. ALOM, a global leader in supply chain management serving the telecommunications industry h...

Benefits of accredited conformity assessment for supporting supply chains, ISO and IAF roles

Accredited certification holds significant benefits for delivering confidence within supply chains. In this article, Sheronda Jeffries, QuEST Forum member and IAF User Advisory Committee (UAC) Chair, and Carmine Reda, UAC member, discuss th...

TIA and QuEST Forum Announce Merger

Move Reflects Strategy to Broaden Services and Expertise for Accelerating Connectivity The Telecommunications Industry Association (TIA), the leading association representing the manufacturers and suppliers of high-tech connectivity networ...

iQor Adopts QuEST Forum Sustainability Assessment Model to Launch New Initiative

We are proud to share the following announcement was made by QuEST Forum member iQOR on Septtember 14th. —————– iQor, a global managed services provider embedded in the flow between product, people and s...

Industry Training Discount Offered to New and Existing QuEST Forum Members

In partnership with QuEST Forum, IP training company and QuEST Forum member company, Award Solutions has extended an offer for discounted training to new and existing QuEST Forum members. Please see the attached document for details on this...

ADB and Power & Tel Announce Master Distribution Agreement for the Americas

FOR IMMEDIATE RELEASE: ADB and Power & Tel Announce Master Distribution Agreement for the Americas Broomfield, Colorado– July 6, 2017 ADB, a premier provider of end-to-end TV solutions, and Power & Tel, a leading distributor of co...

TL 9000 Measurements Handbook R5.5 Point Release Delta Course Available

Alert 17-004B recently announced the availability of the TL 9000 Measurements Handbook R5.5 Point Release with a publication date of June 30, 2017. The QuEST Forum Training Sub-team has developed an e-Learning course that provides an overvi...

2017 July TL 9000 Seminar in Kawasaki

The Japan Hub, CIAJ and Technofar held the 1st TL 9000 seminar of 2017 on July 24th at the Technofar seminar room in Kawasaki. We had 24 seminar participants including 12 first-time participants and 13 organizations in total. The age...

ALOM Celebrates 20 Years of Supply Chain Leadership

Fremont Mayor Lily Mei Presents ALOM with Mayoral Proclamation ALOM, a global supply chain management firm headquartered in Silicon Valley, Fremont, CA celebrated its 20th anniversary with an employee appreciation event and ca...

July Updates From IGQ

This is the first Requirements Handbook Point Release (6.1) with content for Design and Development Requirements Generalization team proposals approved by IGQ. The draft was sent out for full Forum review 21 July 2017 with review com...

P3 Introduces 360-Degree Network Insights to Accelerate Mobile Innovation in Latin America

Global Leader in Network Performance adds Crowdsource Data to its Rigorous Framework SAO PAULO, BRAZIL & MORRISTOWN, N.J. (April 11, 2017) P3, the global leader in wireless network performance, engineering and optimization, today...

Japan Hub Held the Regular Meeting in June

QuEST Forum’s Japan Hub held the 3rd regular meeting of 2017 on June 13th at NEC headquarters in Tokyo with 16 participants following the monthly call of Japan Hub June Update with GBE. We shared and discussed the information of latest ac...

TL 9000 Measurements Handbook R5.5 Point Release Delta Course Available

Alert 17-004B recently announced availability of the TL 9000 Measurements Handbook R5.5 Point Release with a publication date of June 30, 2017. The QuEST Forum Training Sub-team has developed an eLearning course that provides an overview of...

What’s Happening in IGQ

The RHB R6.1 will be sent out for full forum review and for comment on 3 July 2017. An announcement about the comment review will be sent out soon. Reviewers may comment on anything within the RHB, but IGQ may hold any comment unrelated to ...

2017 International Auditor Symposium

Want to keep up to date with the latest information about auditing and standards but don’t have the time or budget to attend a traditional conference? Exemplar Global’s inaugural International Auditor Symposium brings the ...

What’s Happening in IGQ

The Measurements Handbook (MHB) R5.5 Scrub was completed and the draft will go out for full QuEST Forum vote in April. In addition, the Examples team is working on an SFQ example and they expect it to be ready for approval at the April meet...

Annual Member Value Survey Launching This May

Your feedback is important! This May, we will be launching our annual Member Value Survey. The goal of the program is to continually increase the value of membership in QuEST Forum. The survey will focus on key programs, initiatives, and re...

DNV GL’s Business Assurance Group is seeking a Subcontractor TL9000 Lead Auditor

Tasks May Include Perform 3rd party ISO 9001 and TL9000 audits for North America and Mexico customers Document and report audit activities and results Interact directly with customers at all levels of management in developing timely, comple...

QuEST Forum Member Empowering Women of India with Entrepreneurial Knowledge

Kanchana Raman, President Avion Networks, Inc. and QuEST Forum Executive Board member, had the pleasure to participate in a program focused on mentoring women in Warangal in Andra Pradesh. The program’s objective is to unleash value c...

NQA is First CB to be ANAB-Accredited to R6

ANAB Grants its First Accredidation to TL 9000:2016 (R6) to NQA NQA (National Quality Assurance) has become the first certification body (CB) to be accredited by ANAB (the ANSI-ASQ National Accreditation Board) t...

ALOM CEO Delivers “Connected Devices Transform The Supply Chain” Keynote at DMSCA 2017

Technology is Leveling the Playing Field Between Large and Small Businesses Hannah Kain, ALOM President and CEO delivered a general session presentation at DMSCA 2017 held in New Orleans, LA titled “Altered States: Connected Devices Trans...

ALOM Announces SPAWAR Contract

ALOM has entered into a supply chain support contract with the Space and Naval Warfare Systems Command (SPAWAR) headquartered in San Diego, CA to provide procurement and authentication test verification of Information Communication Technolo...

ALOM Sr. Staff Recognized as 2017 Supply Chain “Pros to Know”

Each year Supply & Demand Chain Executive, the executive’s user manual for successful supply and demand chain transformation, announces their annual listing of “Pros to Know” in the Supply Chain industry. This year three ALOM seni...

The AB/CB Subteam Activity

The AB/CB Subteam is busy developing an optional auditors’ aid. The purpose of the aid is to help auditors with questions for areas they may not be familiar with such as Agile software development, manufacturing test solution development,...

P3 Group, Strategy Analytics Team Up to Offer Unique Insights and Analysis of Wireless Customer Behavior

MORRISTOWN, N.J. & NEWTON, Mass. (December 6, 2016) A memorandum of agreement to combine two powerful methodologies that provide a window into consumer interactions with their mobile devices was announced today by P3 Group, a leading in...

An Invited Talk for Introduction of QuEST Forum and TL 9000

Masahiro Shimbashi, Fujitsu had an invited talk at Technical Committee on Communication Quality of The Institute of Electronics, Information and Communication Engineers (IEICE) on Nov. 24th at Shimonoseki Chamber of Commerce in Yamaguchi, J...

ALOM CEO Hannah Kain Article Featured in November Issue of Supply Chain Management Review

Does your supply chain protect your brand? Really? “Protectors of the Brand” by Hannah Kain presents risk management strategies in the age of social media The article titled, “Protectors of the Brand” featured in the...

ALOM Announced as Winner of 2016 SDC&E Green Award for Third Consecutive Year

ALOM has been selected to receive the Supply & Demand Chain Executive Green Supply Chain Award for 2016. ALOM is being recognized for implementing an integrated online order and distribution management portal that fulfills and tracks hi...

du Achieved Award of TL9000 Certification

First & Only Telecom Provider Certified in Middle East du Telecom (Emirates Integrated & Telecommunication Company) UAE has implemented a Quality Management System in accordance with TL9000 – (V) R5.5/R5.0 and ISO 9001:2008. A...

EE and Vodafone are UK’s Joint 2016 Performance Test Winners

P3 communications (www.p3-group.com), the international consulting, engineering and testing services company has announced that mobile network operators EE and Vodafone share the top-spot in its industry-leading tests measuring the quality ...

ALOM Announced as 2017 WBENC National Conference & Business Fair Conference Co-Chair

Annual national conference takes place June 20-22, 2017 in Las Vegas WBENC, is the largest third-party certifier of businesses owned, controlled, and operated by women in the United States announced that ALOM will be taking center stage thr...

Overview of Supplemental Library

The Supplemental Measurements Library is a product of the IGQ Work Group of the QuEST Forum. The library contains measurement(s) that are not “official” in the sense of being required as part of the TL 9000 Measurement Handbook. However...

TL 9000 Roadmap

Continuing to Improve TL 9000 to meet ICT needs QuEST Forum has recently developed a TL 9000 Roadmap to address changes intended to meet the evolving needs of the ICT industry. The TL 9000 Roadmap was developed based upon input from ICT ser...

Japan Hub Regular Meeting & Planning Meeting for TL 9000 Seminar

Japan Hub held the monthly teleconference with GBE WG leaders on Oct. 11th, 2016 (JST) at NEC’s Tokyo headquarters. The activities of Japan Hub were reported as September update. QuEST Forum’s Japan Hub held their regular bi-monthly...

P3 expands business to Southeast Asia

International Consulting, Engineering and Testing Services Company opens new office on the Philippines For questions or inquiries, contact Nora Schallenberg at p3@cream-communication.com About P3 P3 is a leading international consulting, ...

P3 Accelerates Growth with New Office in Puerto Rico

Popular Tourist Area, Roaming Market Creates Perfect Test Bed for Mobile Devices GUAYNABO, PUERTO RICO & MORRISTOWN, N.J. (August 25, 2016) P3 Group, a leading International consulting, management and engineering services company, today...

Japan Hub held the meeting of Translation Committee for the second review

The Committee of Translation of TL 9000 Requirement Handbook R6.0 to Japanese held the second face to face review meeting on Sept. 23rd, 2016 (JST) at Japan Standards Association (JSA) office in Tokyo. Totally 12 members were attended. Main...

Japan Hub Regular Meeting & Translation Committee Kickoff

QuEST Forum Japan Hub held the regular meeting with 18 participants on July 7th, 2016 (JST) at Fujitsu Tokyo headquarters. We shared and discussed the information of latest activities as below; Report of LC & WGs on last May (Masahiro S...

TL 9000 seminar in Tokyo

QuEST Forum Japan Hub held the TL 9000 seminar joint hosting with CIAJ on July 4th, 2016 (JST) at CIAJ’s conference room in Tokyo. We had 41 seminar participants (with 27 first participating and total 15 companies/bodies). And the sem...

TL 9000 R5.5 to R6 Requirements Delta Course Available

Alert 16-007A recently announced the publication of the TL 9000:2016 (R6) Requirements Handbook with an effective date of September 15, 2016. The QuEST Forum Training Sub-team has developed an e-Learning course that provides an in-depth ove...

QuEST Forum Shenzhen host Sustainability Workshop at Shenzhen Quality Fourm

On the afternoon of July 27th, Jack Pompeo, Vice President of Huawei, vice-chairman unit of Shenzhen Association for Quality (SZAQ), led the team to participate in 35th Shenzhen Quality Forum. Keagan Rubel, Greater China Director of EPI Con...

Get PokeFit, Let Your Monster Hunt be Your Personal Workout

P3, the consulting, management and engineering services company that has become the global authority on mobile data usage, today announced the launch of PokeFit for Pokémon Go, a new smartphone app that turns your monster hunt into a perso...

ALOM Presenting at APICS 2016

Hannah Kain and Brandon Marugg discuss IoT impact in Supply Chain ALOM President & CEO, Hannah Kain, and ALOM CTO, Brandon Marugg will co-present a learning track session at APICS 2016 in Washington, D.C. Sept. 27 titled: “Altered...

P3 Device Services Team Hits the Streets of Rio to Keep Olympic Athletes and Spectators Connected

International Engineering Services Company Ensures Peak Device Performance RIO DE JANEIRO & MORRISTOWN, N.J. (July 19, 2016) If you’re headed to Rio for the 2016 Summer Olympic Games next month and plan to stay connected via your smar...

National Association of Tower Erectors on the Front Lines of Wireless Innovation

Advances in wireless are changing the landscape and delivery models for industries as diverse as health care, financial services, higher education, agriculture, energy, aviation, utilities, public safety, government and the military. Did yo...

P3 Boosts Device Services in the UK to Meet the Growing Demand of Mobile Operators and Manufacturers for a 5G World

International Engineering and Consulting Services Company Expands London Office London/Aachen, June 14, 2016 – P3 Group, a leading global consulting, management and engineering services company, today announced it is expanding its London ...

ALOM CEO Named Champion of Diversity in STEM

Hannah Kain, ALOM President and CEO is being featured by DiversityGlobal Magazine in the August “2016 Top 25 Champions of Diversity in STEM” issue. Hannah was selected for her dedication to influence and effect change in diversi...

ALOM Selected Top 100 Bay Area Workplace

Honored by Bay Area News Group for 3rd Consecutive Year ALOM, a global leader in supply chain management, has been selected for the third consecutive year as one of The Bay Area News Group’s Top 100 Workplaces. The honor was awarded based...

TL 9000 and ISO 9001:2015 – Easy Does It

QuEST Forum’s Sheronda Jeffries has published an article for http://telecoms.com titled “ISO 9001:2015 and the telecoms industry – the easy and the hard” The article explains the distinct differences of the new ISO 9001:2015’s str...

Security controls from ISO 27001 can be a helpful guide for TL 9000 implementation

Ensuring security of products and infrastructure is part TL9000 requirements. The ISO standard on information security can be a helpful reference for the organizations and auditors. The ISO 27001 standard provides a list of security control...

TL 9000 Handbooks – Continuing to Evolve!

TL 9000 Requirements As you hopefully know, the Integrated Global Quality (IGQ) Working Group has recently completed content changes on a new revision of the TL 9000 Requirements Handbook, TL 9000:2016 (R6). This will be the first industry ...

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