TL 9000 and ISO 9001:2015 – Easy Does It

QuEST Forum’s Sheronda Jeffries has published an article for titled “ISO 9001:2015 and the telecoms industry – the easy and the hard” The article explains the distinct differences of the new ISO 9001:2015’s structure and format, risk-based thinking approach and decreased perscriptiveness along with the potential impact of these changes upon a TL 9000 Certified telecom or ICT organization. Check out the article here:

For questions, contact Sheronda Jeffries at

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