Author Archive

TIA and QuEST Forum Announce Merger

Move Reflects Strategy to Broaden Services and Expertise for Accelerating Connectivity The Telecommunications Industry AssociationĀ (TIA), the leading association representing the manufacturers and suppliers of high-tech connectivity networks, and QuEST Forum, today announced they have reached an agreement to merge the two associations. The move is part of a strategic effort to offer support and services […]

New Study Finds Mobile Operators at Risk of $72 Billion Loss Due to Churn

Mobile user experience integrated with simultaneous technical data identifies why people leave carriers and what can be done to retain them QuEST Forum today announced a breakthrough in customer analytics for telecom operators looking to reduce churn rates and increase revenue. This new study, available now to the public at no cost, highlights the fact […]

iQor Adopts QuEST Forum Sustainability Assessment Model to Launch New Initiative

We are proud to share the following announcement was made by QuEST Forum member iQOR on SepttemberĀ 14th. —————– iQor, a global managed services provider embedded in the flow between product, people and services, today announced it would adopt the QuEST Sustainability Assessor, a 10-point framework and assessment tool, to benchmark progress in its new initiative, […]

2017 Work Group and Regional Leadership Elections

Dear QuEST Forum Members, QuEST Forum will be holding the 2017 Work Group and Regional Leadership elections in December and we are now accepting nominations for the position of Chair and Vice Chair for the following Work Groups and Regions: Global Business Excellence (GBE) Work Group Integrated Global Quality (IGQ) Requirements & Measurements Work Group […]

ALOM Announced as 2017 WBENC National Conference & Business Fair Conference Co-Chair

Annual national conference takes place June 20-22, 2017 in Las Vegas WBENC, is the largest third-party certifier of businesses owned, controlled, and operated by women in the United States announced that ALOM will be taking center stage throughout the event as a Conference Co-Chair at the 2017 National Conference & Business Fair taking place in […]