The QuEST Forum Sustainability Initiative was launched in 2014 following the elevation of Sustainability to the Executive Board Level in 2013.  Under the guidance of QuEST Forum Chair Steve Pickett and QuEST Forum CEO Fraser Pajak, a pilot group of nine companies began submitting data into the QuEST Forum system in May of 2014.

The primary goal of the Sustainability Initiative is to create a TL9000 measurement class that sets the industry standard for the effectiveness and maturity of a company’s sustainability program.  The measurement class enables peer benchmarking and best practice sharing amongst participating companies. In time the approach will aid companies with establishing their sustainability visions, strategies and goals; as well as identifying collaboration partners.

QuEST Forum has developed a comprehensive framework that integrates sustainability into companies’ practices and established an online data collection and benchmarking system based around this.  Weekly conference calls, additional events, and sub-groups enable the initiative to provide additional value to members.

As of July 2015, membership in the Sustainability Initiative has grown to 28 members comprised of leading OEMs, Carriers and Services companies in the telecommunications sector from throughout Europe, Asia and the Americas.

Week to week progress in the initiative is led by Steve Bernard, Sr. Sustainability Manager of AT&T, and supported by the designers and initial implementers of the award winning EPI Consulting model, Dr. Glenn Edwards of British Telecom and John Spear of EPI Consulting.

Companies participating in the QuEST Forum Sustainability Initiative saw an average of a 17% improvement in their YoY Sustainability and Corporate Social Responsibility measurements.  Participation is available to all QuEST Forum members and non-members at no cost.

QuEST Forum invites you to join us in creating a sustainable future for the ICT industry.  To learn more, please contact us by emailing

Sustainability Sub-teams: Growth, Standards, Metrics, Benchmarking, Training, Marketing

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One Response to “Sustainability”

August 15, 2016 at 7:24 am, Sector Supply Wins “Best Overall Performance” in Global Sustainability | SproutNews said:

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