QuEST Forum Overview

Q quest forum

We are a global association and through our members develop and implement quality and performance practices that unite and improve the ICT industry.

QuEST Forum was formed in 1998 to pursue and achieve a goal of global ICT quality and industry-wide performance excellence. Through the implementation of a common set of quality requirements, the collaborative activities of its global Work Groups, an emphasis on industry best practices, and the delivery of a leading-edge measurement system, QuEST Forum advances the quality, reliability, and performance of ICT products and services around the world.

Vision

Be the global force for improving quality of products and services delivered to customers of information and communication technologies (ICT).

Mission

Enable our customers to improve the quality, reliability, and performance of the ICT industry by:

  • Driving the worldwide adoption of TL 9000.
  • Providing opportunities to share and discuss business impacting best practices.
  • Providing relevant industry performance benchmarking data, and
  • Providing new products and services to meet our customers’ needs globally.
  • Strategic Objectives

QuEST Forum Overview

Q quest forum

Strategic Objectives

QuEST Forum has established five organizational objectives and key strategies to realize these objectives. These objectives translate QuEST Forum’s...
Q quest forum

Value Proposition

QuEST Forum is a global communications association comprised of a unique partnership of industry service providers and suppliers dedicated to continually improving products and services in...